Your right to privacy is important to us. This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR & PECR are adhered to.
Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer/device in order to serve it to you.
Our contact information is provided if you have any questions.
Personal data we collect about you
The type of personal data we collect about you and how it is used depends on what you contact us about, your needs, the relationship you have with us, the products and services you hold or enquire about.
We are committed to ensuring that your privacy is protected. When you provide certain information by which you can be identified when using this website, it will only be used in accordance with this policy statement.
The information that we obtain about you includes your name, address, telephone number, email address, and any other contact details.
It can also include information which either you give us about your clients or which we obtain about your clients on your behalf.
Think Little Big Marketing Ltd agree to fulfil the Data Controllers’ obligation to respond to requests from individuals exercising their rights laid down in Chapter III of GDPR – rights to erasure, rectification, access, restriction, portability, object and right not to be subject to automated decision making etc
Think Little Big Marketing Ltd will assist the Data Controller in ensuring compliance with the obligations pursuant to Articles 32 to 36 of GDPR security, notification of data breaches, communication of data breaches to individuals, data protection impact assessments and when necessary consultation with the ICO.
We may also gather data from the use of our website ‘contact us’ forms, for example to enquire about products and services or to register to receive one of our newsletters.
Sharing your personal information
Think Little Big Marketing Ltd will only share your personal data where data protection law allows it, with adequate protection and where appropriate will have contracts in place to protect the security and confidentiality of your data for the following purposes:
- To provide you with the information, products and services that you have requested from us.
- To meet a legal or regulatory obligation.
- To market our own products and services by mail and email in accordance with your communication preferences
If we use third party service providers, we disclose only personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.
We will not pass your personal data to other organisations without your approval.
Your individual rights
- Object to the processing of personal data that is likely to cause, or is causing, damage or distress
- Prevent processing for the purpose of direct marketing
- Object to decisions being taken by automated means
- In certain circumstances, have inaccurate personal data rectified, blocked, erased or destroyed.
- Receive a copy of the personal information you have provided to us or have this information sent to a third party; this will be provided to you or the third party in a structured, commonly used and readable format
- Claim compensation for damages caused by a breach of the Data Protection regulations.
Storing this information
We hold a client’s data under Legitimate interest, and it will be held for as long as you remain a client of Think Little Big Marketing Ltd and require us to continue within the original client terms of engagement. Due to the nature of the service we offer, it may be required for us to retain personal data even after an account has been closed for legal or operational reasons.
You have a right to challenge our legitimate interest if you believe we do not have a valid reason to collect, use, share or hold your data. You can withdraw your consent at any time. If you withdraw your consent for marketing you may miss out on information about our products, services, offers and other news that may be of interest to you. We will however continue to contact you regarding the administration of your existing accounts and relationship with us.
Data of non-clients will be held for a maximum of 2 years where consent to hold the data has been given and at that time renewed consent will be requested. Data where no consent has been given will be held for sufficient time for us to manage and respond to the query but will not exceed 6 months unless specific consent is requested to hold it for a longer period.
Security of your personal information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorised access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. All Personal Information is protected using appropriate physical, technical and organisational measures and securely backed up on a regular basis.
Think Little Big Marketing Ltd ensures that all employees and other representatives accessing the Data are aware of the terms of this Agreement and have received comprehensive training on Data Protection Laws and related good practice, and are bound by a commitment of confidentiality.
Downloads and media files
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications.
We accept no responsibility for third party downloads and downloads provided by external third-party websites and advise users to verify their authenticity using third party antivirus software or similar applications.
Contact and communication with us
Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk.
Email mailing list and marketing messages
We operate an email mailing list programme, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission.
Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The policy’ above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages. The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.
Email marketing messages may contain tracking beacons/tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.
External website links and third parties
Social media policy and usage
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms, users are advised to verify the authenticity of such profiles before engaging with or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.
Our registration with the Information Commissioner’s Office (ICO)
Our company, Think Little Big Marketing Ltd, is registered with the ICO under registration number (ZB219325). This registration signifies our commitment to protecting your personal data and upholding your rights under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
By being registered with the ICO, we are demonstrating our dedication to compliance with data protection laws and ensuring that your personal data is processed in a lawful, fair, and transparent manner.
If you have any questions about our data handling practices or our registration with the ICO, please contact our team at email@example.com.
Review of this policy